Youth Manage
Whole Unit Management Made Easy
Manage all aspects of your scouting unit

Terms of Service

1. Acceptance of Terms

Youth Manage is provided as a service to you, subject to the following terms, which may be updated by us from time to time without notice to you. You may review the most recent terms at any time at:

Youth Manage is protected by copyright laws and other protections under the law. It is licensed and not sold. As such, your use of Youth Manage is subject to these terms.

2. License Grant

Youth Manage is licensed for your use during the term of service that is defined by your unit administration, which is determined by the payment paid and package selected. Only specific features included within the package selected will be included in the license. Information contained in Youth Manage is available for your use under these terms and during the term of service. If your term of service expires or is otherwise terminated, no further access to the information contained in Youth Manage will be required under this license, and the information may or may not be archived or otherwise made available for future access. Information contained in Youth Manage includes unit rosters, membership details, calendar events, member advancement information, usernames, passwords, and other related information.

3. Restrictions on Use and Access

You must provide your own access to the internet to use Youth Manage. You may be charged for internet usage by a 3rd party provider, and those charges are outside the scope of your agreement with Youth Manage.

4. Modifications to Service

Youth Manage reserves the right at any time to modify the service or any portion of the service with or without prior notice. You agree that Youth Manage shall not be liable to you or any other party for any modifications of the service.

5. Loss of Use

If Youth Manage becomes inaccessible for any reason, temporarily or permanently, or in any other way fails to live up to it's real or perceived usefulness, Youth Manage will not be liable for any loss you may incur, other than the reimbursement of any unused paid membership fees. No liability for loss of data or any other loss shall be provided. In any and all cases, the maximum liability by Youth Manage shall be less than the current published rate for a 1 year membership, or $100, whichever is less.

6. Data Aging

Some data within Youth Manage ages. This means it's usefulness becomes reduced as time goes on. Examples of aging data include, but are not limited to, calendar entries and message center messages. Youth Manage will, as a regular course of business, remove older entries that in our view are no longer needed. This means, for example, that events that have occurred in the past will be deleted after a certain period of time, and message center entries that have been around for some time will be deleted.

The age of an entry upon which it is deleted is at the sole discretion of Youth Manage. Youth Manage will not be held liable for important data contained in such entries that is lost. Any important data within aging entries should be archived by the user. Typically, entries will remain for at least 30 days after the scheduled event or the date the entry was created. However, the actual duration may be substantially longer than this, or potentially shorter. We do not guarantee that the aging interval will stay consistent. Youth Manage reserves the right to specify the aging interval, and change it without notice or announcement.

Files uploaded to the service are stored on our servers but are not backed up and protected against accidental or intentional deletion. It is recommended that users retain their own local copy of any important files. Youth Manage should be used as a mechanism to share such files, not archive such files. Files may be deleted accidentally due to system failure, software error, or user error. Files may be deleted intentionally due to account expiration, account limit changes, inappropriateness of content, or other such reasons.

7. Appropriateness of Information

Youth Manage reserves the right to monitor messages, event entries, uploaded files, and other data & data fields for appropriate content. If an entry is deemed to have inappropriate content, Youth Manage reserves the right to delete such data at it's sole discretion. While Youth Manage will make every attempt to give the user the chance to modify the offending content, Youth Manage is not obliged to notify the user nor wait for the user's response before taking action for any reason.

Inappropriate content includes but is not limited to: information deemed offensive to specific classes of individuals (protected classes or otherwise), information deemed inappropriate for children, information deemed inappropriate for maintaining the high ideals of Scouting, information describing illegal or illicit actions, copyrighted or otherwise legal copy restricted material, virus or malicious content, or other information deemed inappropriate.

While Youth Manage will take appropriate action when inappropriate content is made known, Youth Manage will not be responsible for policing such data, nor will it be liable if inappropriate content contained in entries created by any user is not removed, whether Youth Manage has been informed of the inappropriate information or not.

It is the user's sole responsibility to make sure that content in files that you upload, or download, does not contain viruses, malware, identity stealing, or other malicious code or content. It is recommended that all users make use of Anti-Virus and identity controlling software on their computers at all times. Youth Manage assumes no responsibility for any such content that may appear on our systems.

Publicly viewable files may be viewed by anyone with internet access. This should not be used for any information your unit does not want viewed by the public. Be especially careful when posting information that contains personally identifiable information about children. This includes but is not limited to unit rosters and photographs of children or events where children were present. Please be sure to follow all Pack, Charter Organization, and BSA rules about what can and can not be made available to the public internet. Be careful when sharing and downloading files.

8. Termination

You agree that Youth Manage, in its sole discretion, may terminate your account or access to your account for any reason, including, without limitation, for violation of any real or perceived term in this agreement, whether the violation is in the letter of the agreement, or in the spirit of the agreement.

Youth Manage may at its sole discretion discontinue providing this service, to your unit or all units, at any time provided units with active paid accounts are given 30 days notice and unexpired membership fees are refunded to the unit administrator within your unit.

9. Disclaimer of Warranties

You expressly understand and agree that use of this service is at your sole risk. The service is provided "AS IS" and "AS AVAILABLE". Youth Manage makes no warranties that the service will meet any particular requirement, availability, or merchantability.

No advice or information obtained from anyone by you from Youth Manage or its representatives shall create any term or warranty not expressly stated in this document.

10. Limitation of Liability

You expressly understand and agree that Youth Manage shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, goodwill, use, data, release of personal information, or other tangible or intangible loses (even if Youth Manage has been advised of the possibility of such damages), resulting from the use or inability to use the service, unauthorized access or alteration of your data and data transmission, or statements or conduct of any third party on the service.

11. Limitation of Remedies and Damages

Your remedy for a breach of these terms of service by Youth Manage is limited to a refund of the remaining unused membership fees for Youth Manage service. You agree to indemnify and hold Youth Manage harmless from all claims, judgments, liabilities, expenses, or costs arising from your breach of this agreement and/or acts or omissions.

12. Severability

If any provision of this agreement shall be held to be invalid or unenforceable, the remainder of this agreement shall remain in full force and effect. To the extent any express or implied restrictions are not permitted by applicable laws, these express or implied restrictions shall remain in force and effect to the maximum extent permitted by such applicable laws.

13. Governing Law and Jurisdiction

Youth Manage is owned and operated by Muskrat Software LLC, a Limited Liability Corporation licensed in the State of Washington. Youth Manage is a registered DBA (doing business as) for Muskrat Software LLC. All references to Youth Manage in this and related documents shall be deemed to apply to Muskrat Software LLC. This agreement is governed by the laws of the State of Washington. If you have any concerns or questions, you may contact our online customer support at Written inquiries can be directed to Youth Manage, 2885 Sanford Ave SW #18614, Grandville, MI 49418. 855-MUSKRAT (855-687-5728). Please do not use this for customer support queries.

Muskrat Software LLC reserves the right to sell or lease full or partial ownership of Youth Manage to any other entity or entities at it's sole discretion. At the point such a transaction occurs, all agreements, licenses, and leases with Youth Manage, including this agreement, will be under the control of the new entity or entities and not Muskrat Software LLC.

All information in this and all other documents and applications constituting Youth Manage are copyrighted by Muskrat Software LLC.

© 2017 Muskrat Software LLC, All rights reserved.
We are not affiliated with the Boy Scouts of America.
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